pokemon go psa:
if you use your incense and it doesnt work, firstly; im sorry, that really sucks. i know that pain.
secondly, check to see if your phone’s clock is correct. make sure to sync it with the network, or an option like that, because apparently there is a bug that has persisted from the beta where if the time is wrong, incense doesn’t work
i just used this fix, and nervously used my last incense- and it worked!
big thank you to
trainerscruffmcgruff of reddit, the beta tester who found the bug in the first place
(source)