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Clients from Hell.

  1. Me: “How can I help you today, ma’am?”
  2. Client: “Is e-mail internet”?
  3. Me: “I beg your pardon?”
  4. Client: “Is e-mail on the internet? I have no internet, can I still read my e-mail?”
  5. Me: “Well yes, you must be able to get online to view your e-mail.”
  6. Client: “Oh, dear. I can’t see my e-mail.”
  7. Me: “Well, let’s see. Can you open up Internet Explorer for me and tell me what you see?”
  8. Client: “Open what?”
  9. Me: “Your browser, can you open up your browser?”
  10. Client: “My…my…?”
  11. Me: “What you click on when you want to browse the internet?”
  12. Client: “I don’t use anything, I just turn my computer on, and it’s there.”
  13. Me: “Okay. Do you see the little blue ‘e’ icon on your desktop?”
  14. Client: “You mean I have to start writing letters again?”
  15. Me: “I’m…what, I’m sorry?”
  16. Client: “I don’t have any pens at my desk. I just want my e-mail again.”
  17. Me: “No, ma’am, your desktop, on your computer screen. Can you click on the little blue ‘e’ on your computer screen for me?”
  18. Client: “Oh, this is too much work. I’m too upset. Just send me my e-mail. Can’t you send me my e-mail?”
  19. Me: “We…okay, ma’am. Can you tell me what color the lights are on your router right now?”
  20. Client: “My what?”
  21. Me: “The little box with green or possibly a couple of red lights on it right now - it’s most likely near your computer?”
  22. Client: “Lights and boxes, boxes and lights, just get my e-mail for me.
  23. Me: “My test is showing that you should be able to get online right now. Can you tell me what you’re seeing on your computer screen?”
  24. Client: “It’s been the same thing for the last two hours.”
  25. Me: “An error message?”
  26. Client: “No, just stars. It’s black and moving stars.”
  27. Me: “…Do you see your mouse next to your keyboard?”
  28. Client: “Yes.”
  29. Me: “Move it for me.”
  30. Client: “Move it?”
  31. Me: “Yes. Move it.”
  32. Client: “My e-mail!”



Apr 19.2015 | 200669notes -
posted by:mineapple - via & src






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  14. sinvention said: And this is why I cant work work with people lmao.
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